Last updated: June 2026

 

At Solana Jewelry, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights.

 

Information We Collect

Information You Provide

•       Name, email address, phone number

•       Billing and shipping address

•       Payment information (processed securely — we never store full card details)

•       Order history and preferences

•       Communications you send us

 

Information Collected Automatically

•       IP address and browser type

•       Pages visited and time spent on site

•       Device type and operating system

•       Cookies and tracking data (see Cookie Policy below)

 

How We Use Your Information

•       To process and fulfill your orders

•       To send order confirmations, shipping updates, and delivery notifications

•       To respond to your customer service inquiries

•       To send marketing emails (only if you opted in — you can unsubscribe anytime)

•       To improve our website and customer experience

•       To comply with legal obligations

 

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We share your data only with:

•       Shipping carriers (to deliver your order)

•       Payment processors (Shopify Payments, PayPal — to process transactions securely)

•       Email marketing platforms (if you subscribed to our newsletter)

•       Legal authorities when required by law

 

Cookies

We use cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.

 

Data Retention

We retain your personal data for as long as necessary to fulfill your orders and comply with legal obligations. You may request deletion of your data at any time.

 

Your Rights

•       Right to access the personal data we hold about you

•       Right to correct inaccurate data

•       Right to request deletion of your data

•       Right to opt out of marketing communications at any time

•       Right to data portability

 

Contact Us

For any privacy-related questions or requests, contact us at:

contact@shopsolanajewelry.com